Frequently Asked Questions

Am I eligible for Child Care Rebate and/or Child Care Benefit?
Child Care Benefit (CCB)
To be eligible for CCB families are required to register with the Department of Human Services.Eligibility is based on the combined income of both parent’s as well as well as other requirements.
Child Care Rebate (CCR)
The CCR is not income tested. Most families receive at least 50% reduction in fees. The rebate is capped at $7,500 per child per annum. Families have the following two options:

• You can arrange for your Rebate to be paid directly to our service or
• You can opt to have your Rebate paid directly to yourself.
• For more information, visit http://humanservices.gov.au

How do I organise a tour of Kookaburra EL?
We would love to show you around our centre and answerer any concerns you may have.
Please call Naomi, our director, on 666 254 22 or  Email: kookaburra@linearg.com 3.

What are Kookaburra EL’s operating hours?

• Monday to Friday; 6.30 am - 6.30 pm; Open 52 weeks a year.
• We close on gazette holidays only.

Do you close for holidays or public holidays?
No. We only shut for the gazetted public holidays. 5.

What is included in the fees?

• 12 hours of care per day.
• All meals and snacks are provided by Kookaburra EL. except for breakfast.
• Stacey, our cook, caters for children with special dietary needs or allergies.
• Nappies are provided.

Does my child pay by hour?
No. You pay for a full 12 hours per day regardless of the number of hours he/she attends. 7.

What if my child has food allergies?
You need to provide us with written information and/or an action plan from your physician advising us of your child’s allergies, special dietary needs or illness and we will assist you. We cater for special dietary needs and you are welcome to speak to Stacey, our cook. 8.

What do I need to pack for my child’s day at Kookaburra EL?

• A back pack or a bag large enough to hold:
• Two sets of spare clothing.
• A pair of shut shoes.
• Bottles with formula made up.
• A water bottle with your name on it.
• A favorite soft toy to rest with. Please ensure they are clearly labeled.
• A hat with a brim. Your child will be given a Kookaburra Hat when enrolling.
• A set of cot sheets for children over 2 yrs of age.
• Sheets are provided for children 6wks-2yrs.
• Two portions of fruit and/or vegetables.
• Please dress your child in clothes that they can easily change themselves.

What will you be teaching my child?
At Kookaburra Early Learning we recognise the importance of unique learning and developmental opportunities to ensure your child’s quality educational experience. We aim to lay a strong foundation for future success in education by extending and enriching your child’s learning.

We use the national Early Years Learning Framework (EYLF) to guide our programs. Our programs are created to enhance development by meeting the children’s individual needs. Each child will be pace guided to develop individually according to his or her unique, individual way. 10

Do you provide meals?
Yes, all meals and snacks are provided by Kookaburra EL. except for breakfast. Our nutritious meals are prepared by a qualified food handler and all our menus are approved by a Munch and Move nutritionist to ensure we meet the daily nutritional requirements.

We have a four week rotating menu as well as a summer and winter menu. We are happy to share our recipes with our families so please ask our cook, Stacey, if you would like take some home. (Keeping in mind that our recipes cater for serves of 66). Please ensure that you inform us of any special dietary needs, food allergies or religious requirements your child may have. Where possible, we will cater for these provided families provide us with information pertaining to the specific diet and/or allergies; and must be from a qualified physician.
We only provide water or milk to drink.

Do you provide a Pre-School curriculum?
Yes, we do. Your child will be ready to go to school once they leave Kookaburra EL. Please read more: (read more) 12.

Do you provide After School Care?
Yes, we do. Our After School Care program is based on ‘My Time, Our Place’, a framework for School Age Care in Australia, to provide children with opportunities to maximise their potential and develop a strong foundation for future success in life while enjoying heaps of fun.
We do not provide transport. Our Educators will fetch your child from the bus. (read more)

Do you do Vacation Care?
Yes, we do. Take the hassle out of finding things to do for the school holidays. Vacation Care offers hours of fun and laughter with Miss Leticia & Miss Jade. (read more)

Does my child need to be immunised?
Yes, it is compulsory for your child to be immunised. At Enrolment we require you to provide us with a copy of your child’s immunisation certificate (from MediCare).